{"id":46,"date":"2024-04-04T07:33:37","date_gmt":"2024-04-04T07:33:37","guid":{"rendered":"https:\/\/easquest.com\/?page_id=46"},"modified":"2025-02-10T05:41:17","modified_gmt":"2025-02-10T05:41:17","slug":"services","status":"publish","type":"page","link":"https:\/\/easquest.com\/index.php\/services\/","title":{"rendered":"Services"},"content":{"rendered":"\n<p><strong>IT Service Management Training<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1040\" height=\"434\" src=\"https:\/\/easquest.com\/wp-content\/uploads\/2024\/04\/d252e1eadc9d4c6189392b90e084637b.webp\" alt=\"\" class=\"wp-image-12\" srcset=\"https:\/\/easquest.com\/wp-content\/uploads\/2024\/04\/d252e1eadc9d4c6189392b90e084637b.webp 1040w, https:\/\/easquest.com\/wp-content\/uploads\/2024\/04\/d252e1eadc9d4c6189392b90e084637b-300x125.webp 300w, https:\/\/easquest.com\/wp-content\/uploads\/2024\/04\/d252e1eadc9d4c6189392b90e084637b-1024x427.webp 1024w, https:\/\/easquest.com\/wp-content\/uploads\/2024\/04\/d252e1eadc9d4c6189392b90e084637b-768x320.webp 768w\" sizes=\"(max-width: 1040px) 100vw, 1040px\" \/><\/figure>\n\n\n\n<p>We deliver a full range of publicly available ITIL\u00ae Service Management courses. These courses can also be provided in-house, tailored to a location, and time frame that suit your organisation. Please refer to our ITSM Training Programs Overview<\/p>\n\n\n\n<p><strong>IT Management Consulting<\/strong><\/p>\n\n\n\n<p>We also offer a wide array of IT Management consultancy and training services using the industry-leading techniques and best practices in the areas of ITIL Maturity Assessment and Benchmark IT Service Management process implementation based on ITIL\u00ae best-practice frameworks, and&nbsp;<strong>ISO\/IEC 20000&nbsp;<\/strong>standards Information Security framework implementation based on<strong>&nbsp;ISO\/IEC 27000<\/strong>&nbsp;standard<\/p>\n\n\n\n<p><strong>Other Standards and frameworks:<\/strong><\/p>\n\n\n\n<ul>\n<li>IT Service and business continuity management, based on ISO22301<\/li>\n<\/ul>\n\n\n\n<ul>\n<li>ISO 42001 Artificial Intelligence Management System (AIMS) <\/li>\n<\/ul>\n\n\n\n<ul>\n<li>ISO 45001 Occupational Health &amp; Safety Management System<\/li>\n<\/ul>\n\n\n\n<ul>\n<li>ISO 18295 Customer Contact Centres<\/li>\n<\/ul>\n\n\n\n<ul>\n<li>ISO 21500 Project Management<\/li>\n<\/ul>\n\n\n\n<ul>\n<li>IT Strategies, Risk Analysis &amp; Management<\/li>\n<\/ul>\n\n\n\n<ul>\n<li>IT Governance based on Cobit &amp; ISO38500<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Accredited IT Service Management Training Programs\u200b<\/h2>\n\n\n\n<p><strong>Our Unique Approach ensures effectiveness &amp; efficiency<\/strong><\/p>\n\n\n\n<p>All our ITIL training programs are Accredited programs conducted by accredited trainers who work also as consultants with extensive experience on ITIL implementation. We deliver a full range of publicly available ITIL Service Management courses (Foundations, Intermediate and Expert courses). These courses can be provided in-house, tailored to a location, and time frame that suit your organisation. You can also register to one of our ITIL Open Course programs<\/p>\n\n\n\n<p><strong>ITSM Foundation<\/strong><\/p>\n\n\n\n<p>\u200b\u2022 ITIL 4 Foundation (2 &#8211; 3 days)&nbsp;<\/p>\n\n\n\n<p>\u200b<strong>ITIL 4 Managing Professional Certificate Program<\/strong><\/p>\n\n\n\n<p><strong>\u200b<\/strong>&nbsp; \u2022 ITIL Specialist: Create, Deliver &amp; Support (CDS) &#8211; 3 days<\/p>\n\n\n\n<p>&nbsp; \u2022 ITIL Specialist: Drive Stakeholder Value (DSV) &#8211; 3 days<\/p>\n\n\n\n<p>&nbsp; \u2022 ITIL Specialist: High Velocity IT (HVIT) &#8211; 3 days<\/p>\n\n\n\n<p>&nbsp; \u2022&nbsp;ITIL Strategist:&nbsp; Direct, Plan &amp; Improve (DPI) &#8211; 3 days<\/p>\n\n\n\n<p><strong>ITIL 4&nbsp; Managing Professional Transition<\/strong><\/p>\n\n\n\n<p><strong>ITIL Service Management Simulation<\/strong><\/p>\n\n\n\n<p>\u2022<a href=\"https:\/\/www.easquest.com\/simulation\">Apollo 13 &#8211; ITSM Simulation Case Experience&nbsp;<\/a>&nbsp;&nbsp;&#8211; (1 day)<\/p>\n\n\n\n<p><strong>ISO27001 &amp; ISO20000 Certificate Programs<\/strong><\/p>\n\n\n\n<p>\u2022 ISO20000 Foundation (2 days)<\/p>\n\n\n\n<p>\u2022 ISO27001 Foundation (2 days)<\/p>\n\n\n\n<p>\u2022 ISO27001 Internal Auditor Course&nbsp; -(3 days)<\/p>\n\n\n\n<p>\u2022 ISO20000 Internal Auditor Course&nbsp; -(3 days)<\/p>\n\n\n\n<p>\u2022 ISO20000 Lead Implementer (5 days)<\/p>\n\n\n\n<p>\u2022 ISO27001 Lead Implementer&nbsp; (5 days)<\/p>\n\n\n\n<p><strong>ITSM Service Management&nbsp;<\/strong>&#8211; Quest Customised Courses<\/p>\n\n\n\n<p>A unique ITSM workshop for your organisation where course duration are based on your preferred contents:This unique and corporate workshop will allow your organisation to focus on fully understanding and apply&nbsp; one or more&nbsp; ITSM-based process&nbsp; which will assist you in successfully manage the ITSM implementation project&#8217;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>IT Service Management Training We deliver a full range of publicly available ITIL\u00ae Service Management courses. These courses can also be provided in-house, tailored to a location, and time frame that suit your organisation. Please refer to our ITSM Training Programs Overview IT Management Consulting We also offer a wide array of IT Management consultancy&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/easquest.com\/index.php\/wp-json\/wp\/v2\/pages\/46"}],"collection":[{"href":"https:\/\/easquest.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/easquest.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/easquest.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/easquest.com\/index.php\/wp-json\/wp\/v2\/comments?post=46"}],"version-history":[{"count":4,"href":"https:\/\/easquest.com\/index.php\/wp-json\/wp\/v2\/pages\/46\/revisions"}],"predecessor-version":[{"id":87,"href":"https:\/\/easquest.com\/index.php\/wp-json\/wp\/v2\/pages\/46\/revisions\/87"}],"wp:attachment":[{"href":"https:\/\/easquest.com\/index.php\/wp-json\/wp\/v2\/media?parent=46"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}